Higher Defense Counsel Decision on extending curfew in Lebanon until 8 February 2021. UNHCR reception Centres and Holines during the total lockdown.
As you may have heard, the Lebanese authorities have decided to extend the full lockdown until 8 February, to reduce the spread of the Coronavirus and people needing hospital care. The decision is available at this link.
Thank you for abiding by this decision, avoiding movements and stay safe at home. Help protect yourselves and your beloved ones by wearing a mask, keeping distance from others, and washing hands frequently. If you have any COVID-19 symptoms, please call the MoPH COVID-19 hotline at 1787 (24 hours 7/7 days).
Helplines of UNHCR
The UNHCR/WFP national call center (01-594250) functional between 8:00 to 16:00with limited number of operators due to the lockdown. Please be aware that, due to the limited capacity, there might be some waiting time until the operators will answer your call, or you might have to try several times to get through. We will return missed calls as soon as possible.
For cash/food assistance, card/pin/ATM issues please contact the national call center and for other queries you can contact the UNHCR helplines in your area listed below:
- Beirut/Mount Lebanon: 01-820848 for information and appointments (Monday to Friday 7:00 - 17:00)
- Bekaa: 76611811, 81477248, 81477249, 81477250. for information / 08-930468 for appointments: (Monday to Friday 8:00 - 16:00)
- North: 06-205003 for Information (Monday to Friday 8:00 - 16:00)
- South: 07-343144 for information and appointments (Monday to Friday 8:00am-16:00)
For health emergencies:
If you have a medical emergency, you can call NEXtCARE at 01504020 (24 hours 7/7 days), even if your UNHCR documents are expired. The Primary Health Care Centers have also reduced their working hours due to the lockdown, therefore, we advise you to first call the PHCs in your area before approaching them.
If you have any questions related to COVID-19 or you are suspected to have COVID-19, please call the MoPH COVID-19 hotline at 1787 (24 hours 7/7 days).
For authorization to go out during the lockdown:
As for everyone in Lebanon, to be allowed to go out outside during the lockdown, you must ask for a special permission to the government through two means: 1/ filling out a online form at the following address https://covid.pcm.gov.lb, or 2/ send an SMS with your full name, cadaster, and reason code to go out to the following number: 1120. You will then receive an SMS confirmation that you will need to show in case of control.
Here are the list of reasons you could choose from the platform when applying for permit, and that you can also include in the SMS: 1-bakery, 2-pharmacy, 3-medical clinic or medical lab, 4-hospital, 5-veterinary pharmacy, 6-veterinary clinic, 7-buying magazine and newspaper, 8-money exchange ad money transfer offices, 9-shipping companies, 10-social insurance institutions, 11-gas station, 12-visa centres recognized by the embassies, 13-companies refilling and distributing cooking gas, 14-airport (arrival and departure), 15-hotel and motels, 16-funeral, and 17-other.
Please respect the lockdown decision, otherwise, you will be at risk of legal and financial charges.