Hotlines | Refugees Lebanon

Hotlines

Hotlines of UNHCR and Partners Offering Services to Refugees

Beirut/Mount Lebanon:

  • Tel: 01-820848 (Monday to Friday 7:00 - 17:00)

Bekaa:

  • Tel: 76-611811, 81-477248, 81-477249, 81-477250
  • 08-930468 (Monday to Friday 8:00 - 16:00)

North:

  • Tel: 06-205003 (Monday to Friday 8:00 - 16:00)

South:

  • Tel: 07-343144 (Monday to Friday 8:00 - 16:00)
  • For questions related to cash and winter assistance provided by UNHCR, please call the UNHCR National Call Center 01-594250 (Monday to Friday from 8:00 – 17:00)
  • For questions related to food and any assistance provided by WFP, please call WFP’s new hotline 1526 (Monday to Saturday from 8:00 0 19:00)

Emergency Health:

  • For medical emergency and to know the UNHCR supported hospitals call NEXtCARE on 01-504020

UNHCR partners:

Humanitarian Organizations:

  • For humanitarian organizations working in Lebanon click here

Exceptions:

Refugees who can approach the Reception Centres without an appointment include:

  • Refugees with urgent medical conditions in possession of the NextCare slip
  • Refugees assisted by WFP who went through the self-validation in the Liban-Post and are in possession of the slip E16
  • Refugees assisted by WFP who went through the self-validation in the Liban-Post and faced a magnetic card issue
  • Re-issuance of lost UNHCR certificate or barcodes
Beirut/Mount Lebanon:
For in person appointments go to: Ramlet El-Baida, Moussa Namour street, Beirut (Monday to Friday 7:00 - 17:00)
Bekaa:
For in person appointments go to: Zahle highway, near Kaysar Ata Ice Cream, Zahle (Monday to Friday 8:00 - 16:00)
North:
i.) For in person appointments in Tripoli go to: Next to Rachid Karame Exhibition Centre, Tripoli (Monday to Friday 8:00 - 16:00)
ii.) For in person appointments in Quobayat: Quobayat Reception Center, Johny Abdo building (Monday to Friday 8:00 - 16:00)
South:
For in person appointments go to: Villa Krischt, Al Hosh, Tyre (Monday to Friday 8:30 - 16:00)